Privacy Policy 777jaya — Personal Data Protection for Malaysian Players

To provide the best service and ensure the 777jaya platform operates securely, we collect several categories of information from our users. This information is divided into two main types: information you provide directly to us, and information collected automatically when you use the platform.

Information You Provide Directly:

• Full name as stated in your official identification document.
• Date of birth for age verification (18 years and above).
• An active email address and mobile phone number.
• Bank account or e-wallet details for deposit and withdrawal purposes.
• KYC documents such as a copy of your identity card, passport or proof of address document.
• Account profile details such as your chosen username and password.

Information Collected Automatically:

• Your IP address, web browser type and device operating system.
• Session data including pages visited, access times and session duration.
• General location information based on IP address (country and city only).
• Transaction records including deposit history, withdrawals, and gaming activity.
• Cookie data and similar tracking technologies (see Section 5).

The information we collect is used for specific and legitimate purposes. 777jaya does not use user information for any purpose outside the scope of providing our online gaming platform services.

For marketing communications, you may withdraw your consent at any time by contacting our support team or through your account settings. Withdrawal of consent will not affect any processing carried out prior to that point.

777jaya does not sell, rent or disclose your personal information to third parties for their own commercial purposes. Your information is only shared in the following limited circumstances:

• Payment Service Providers — Information required to process deposits and withdrawals is shared with registered and trusted payment processors such as FPX, DuitNow, and e-wallet providers. They are bound by confidentiality agreements and may only use the information for payment processing purposes.
• Game Providers — Minimum technical data required to operate the games is shared with licensed game providers. Information shared is limited to technical requirements only.
• Authorities & Regulatory Bodies — We will disclose the required information when mandated by Malaysian law, a court order, or a relevant regulatory authority.
• Security & Anti-Fraud Services — Data required to detect and prevent fraud, money laundering, and other illegal activities is shared with specialist security service providers.

The security of your personal data is among 777jaya's top priorities. We implement multiple layers of technical and organisational security measures to protect your information from unauthorised access, loss, alteration or unintended disclosure.

• 256-bit SSL Encryption — All communication between your browser and the 777jaya server is protected with 256-bit SSL encryption, the same standard used by major Malaysian banking institutions.
• Stored Data Encryption — Sensitive information such as passwords and financial details is stored in encrypted form that cannot be read by any party, including our own staff.
• Two-Factor Authentication (2FA) — Two-factor authentication is available to protect your account from unauthorised access even if your password is compromised.
• 24/7 Secure Monitoring — Our security monitoring system operates around the clock to detect and respond to any security threats promptly.
• Regular Security Audits — Our platform and infrastructure undergo regular security audits by independent third parties to ensure the highest standards are consistently maintained.

777jaya uses cookies and similar tracking technologies to enhance your experience on our platform, ensure the platform functions correctly and analyse usage patterns for improvement purposes.

Types of Cookies We Use:

• Essential Cookies — These cookies are essential for the platform to function properly. They manage login sessions, remember your language preference, and ensure transaction security. They cannot be disabled.
• Performance Cookies — Collects statistical data on how users interact with the platform (frequently visited pages, time spent, etc.) to help us improve the user experience. All data is aggregated and anonymised.
• Functionality Cookies — Remembers your personal preferences such as display settings and game preferences to deliver a more personalised experience.
• Marketing Cookies — Used only with your consent to display relevant promotions. You may withdraw this consent through your browser settings.

You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the 777jaya platform.

777jaya retains your personal information only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law.

• Active Account Data — Retained for as long as your account is active and for the period required after account closure to resolve any outstanding claims or disputes.
• Financial & Transaction Records — Retained for a minimum of 7 years in compliance with Malaysia's anti-money laundering (AML) legislation and financial regulations.
• KYC Documents — Retained for the duration of account activity and up to 5 years after account closure for legal compliance purposes.
• Security Log — Retained for 12 months for fraud detection and security incident investigation purposes.
• Marketing Data — Retained until you withdraw your consent or close your account.

Once the retention period expires, your data will be securely deleted or fully anonymized so it can no longer be associated with you.

As a 777jaya user, you have certain rights regarding your personal information. We are committed to making it easy for you to exercise these rights in a straightforward and efficient manner.

The 777jaya platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process any personal information from children or minors under the age of 18.

If we become aware that personal information of a minor under 18 has been collected without proper age verification, we will take immediate steps to delete that information and close the account in question. Parents or guardians who discover that their child has registered on this platform are requested to contact our support team immediately.

777jaya reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements or changes to the services we offer.

Any significant changes to this policy will be communicated to you via in-platform notifications or your registered email at least 7 days before they take effect. The "Last Updated" date at the top of this page reflects the date of the most recent amendment.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information. Continued use of the 777jaya platform following any amendments constitutes acceptance of the revised policy.

If you have any questions, concerns, or wish to exercise your privacy rights in relation to this Privacy Policy, please contact our Data Privacy Officer team through the following channels:

• Live Chat — Available 24 hours a day, 7 days a week in Bahasa Melayu via the chat icon on the platform.
• Support Email — Contact us at [email protected]. We will respond within 2 business days.

When submitting a privacy-related enquiry, please include your account username and specific details of your request so we can assist you more quickly and accurately.